Privacy Policy for CassMakesThat

Last updated: May 4, 2025

1. Introduction
Welcome to CassMakesThat. Your privacy is important to me. This Privacy Policy explains how I collect, use, disclose, and protect the personal information you provide when visiting or making a purchase on cassmakesthat.com (the “Site”).

2. Information We Collect

• Account & Contact Data: Name, email address, billing/shipping address, phone number when you create an account or place an order.
   
• Payment Information: Payment card details or PayPal account information processed securely (we do not store full card numbers).
   
• Order & Transaction Data: Products purchased, purchase date, order total.
   
• Website Usage Data: IP address, browser type, device type, pages visited, referral source, and site interaction (via cookies and analytics).
   
• Communications: Any messages you send us via email, contact form, or chat.
   

3. How We Use Your Information

• Order Fulfillment: To process and ship your orders, confirm your purchase, manage returns and refunds.
   
• Account Management: To create and maintain your account, authenticate log-ins, reset passwords.
   
• Customer Service: To respond to your inquiries, personalize support, and follow up on feedback.
   
• Marketing & Promotions: To send newsletters, promotional offers, and updates—but only if you opt in. You may unsubscribe at any time.
   
• Site Improvement & Analytics: To understand how you use our Site and improve our products, features, and user experience.
   

4. Sharing & Disclosure
We do not sell or rent your personal information to third parties. We may share information with:

• Service Providers: Shipping carriers, payment processors, email delivery services, and analytics providers — only as needed to run our business.
   
• Legal Compliance: If required by law or to protect our rights (e.g. responding to a subpoena).
   

5. Cookies & Tracking
We use cookies and similar technologies to:

• Keep you logged in and remember your preferences.
   
• Analyze site traffic and usage patterns.
   
• Personalize marketing offers.
  You can disable cookies via your browser settings, but some Site features may not function properly.
   

6. Data Security
We implement industry-standard measures (SSL encryption, secure servers) to protect your data. However, no system is 100% secure—please also protect your password and account credentials.

7. Data Retention
We retain your personal information as long as needed to fulfill the purposes outlined (e.g. to process orders, comply with legal obligations, resolve disputes). You may request deletion of your account and data at any time (see Section 9).

8. Children’s Privacy
Our Site is intended for users ages 18 and up. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us to have it removed.

9. Your Rights & Choices

• Access & Correction: You can review and update your account information in your profile.
   
• Opt-Out: Unsubscribe from marketing emails via the link in each email or by contacting us.
   
• Deletion: Request account deletion and data erasure by emailing cass@cassmakesthat.com. We will confirm and complete your request within 30 days.
   

10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll post the revised policy here with a new “Last updated” date. Your continued use of the Site constitutes acceptance of any changes.

11. Contact Us
If you have questions or concerns about this policy or our privacy practices, please reach out:

• Email: cass@cassmakesthat.com